.automations-page{flex:1;min-height:0}.automations-page>*{max-width:900px}.automation-account{max-width:480px;margin:24px 0}.automation-account select{appearance:none;padding-right:44px;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 16 16'%3E%3Cpath d='m4 6 4 4 4-4' fill='none' stroke='%230e3b42' stroke-width='2'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 14px center}.automation-summary{display:flex;flex-wrap:wrap;align-items:center;gap:8px 16px;margin-bottom:24px;font-size:14px}.automation-summary small{flex-basis:100%}.automation-steps{border:1px solid var(--line);border-radius:8px;overflow:hidden}.automation-steps:empty{display:none}.automation-steps>button{width:100%;display:flex;justify-content:space-between;gap:16px;text-align:left;padding:16px;border:0;border-radius:0}.automation-steps>button+button{border-top:1px solid var(--line)}.automation-steps>button:focus-visible{outline-offset:-3px}.automation-steps small{display:block;margin-top:4px;font-weight:400}.automation-detail,.automation-steps>button{overflow-wrap:anywhere}.automation-back{justify-self:start}.automation-content{background:var(--paper);border:1px solid var(--line);border-radius:8px;padding:20px}.automation-content>p{white-space:pre-wrap;margin:0}.automation-content ul{padding:0;margin:20px 0 0;list-style:none;border-top:1px solid var(--line)}.automation-content li{padding:12px 0;border-bottom:1px solid var(--line)}.automation-content li small{display:block;margin-top:4px}.automation-notice{background:var(--blue);border-left:3px solid var(--ink);padding:16px}.automation-empty{max-width:640px}.automation-empty button{justify-self:start}.automation-editor textarea{min-height:180px;max-height:480px}.automation-option{display:grid;gap:16px;padding:16px;margin:0}.automation-variants{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.automation-remote-body{white-space:pre-wrap}@media(max-width:800px){.automations-page{padding:20px 16px}.automation-content{padding:16px}.automation-summary{margin-bottom:16px}.automations-page .stack{gap:12px}.automation-variants{grid-template-columns:1fr}}@font-face{font-family:Roboto;font-style:normal;font-display:swap;font-weight:400;src:url(/assets/roboto-latin-400-normal-BqEyEoaF.woff2) format("woff2"),url(/assets/roboto-latin-400-normal-D27F5sTu.woff) format("woff")}@font-face{font-family:Roboto;font-style:normal;font-display:swap;font-weight:500;src:url(/assets/roboto-latin-500-normal-7RbcRiD8.woff2) format("woff2"),url(/assets/roboto-latin-500-normal-fsTFPL3E.woff) format("woff")}@font-face{font-family:Roboto;font-style:normal;font-display:swap;font-weight:700;src:url(/assets/roboto-latin-700-normal-BZpUvMxY.woff2) format("woff2"),url(/assets/roboto-latin-700-normal-YuyVweIx.woff) format("woff")}@font-face{font-family:Fraunces;font-style:normal;font-weight:100 900;font-display:swap;src:url(/brand/fraunces.woff2) format("woff2")}@font-face{font-family:Atkinson Hyperlegible;font-style:normal;font-weight:400;font-display:swap;src:url(/brand/atkinson-400.woff2) format("woff2")}@font-face{font-family:Atkinson Hyperlegible;font-style:normal;font-weight:700;font-display:swap;src:url(/brand/atkinson-700.woff2) format("woff2")}:root{--paper: #fff;--pink: #fcf2f7;--blue: #f1f6fa;--ink: #0e3b42;--muted: #4c6e76;--action: #457527;--action-hover: #365d1e;--alert: #a1365a;--line: rgb(14 59 66 / 16%);--line-strong: rgb(14 59 66 / 32%);--display-font: "Fraunces", Georgia, serif;--body-font: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif}:root{font-family:var(--body-font);color:var(--ink);background:#f5f7f6;font-synthesis:none;font-size:16px;line-height:1.45}*{box-sizing:border-box}[hidden]{display:none!important}body{margin:0}button,input,select,textarea{font:inherit}button{min-height:44px;cursor:pointer;border:1px solid var(--line-strong);border-radius:8px;background:var(--paper);color:var(--ink);padding:9px 14px;font-weight:700}button:hover:not(:disabled){background:var(--blue)}button:disabled{cursor:not-allowed;opacity:.55}button.primary{background:var(--action);color:#fff;border-color:var(--action)}button.primary:hover:not(:disabled){background:var(--action-hover)}:focus-visible{outline:3px solid var(--alert);outline-offset:3px}h1,h2,h3,p{margin:0}h1{font-size:24px;line-height:1.2}h2{font-size:21px}h3{font-size:18px}p{margin:8px 0}small{font-size:13px;color:var(--muted)}input,textarea,select{width:100%;min-width:0;min-height:44px;border:1px solid var(--line-strong);border-radius:8px;background:var(--paper);color:var(--ink);padding:10px 12px;font-size:16px;font-weight:400}textarea{resize:vertical;min-height:64px;max-height:160px}label{display:grid;gap:6px;font-size:14px;font-weight:700}fieldset{border:1px solid var(--line);border-radius:8px;min-width:0}legend{font-weight:700;padding:0 6px}.muted{color:var(--muted)}.eyebrow{display:block;font-size:13px;font-weight:700;color:var(--muted)}.stack{display:grid;gap:16px}.actions{display:flex;gap:8px;flex-wrap:wrap}.error{background:var(--pink);color:var(--alert);padding:12px;border:1px solid var(--alert);border-radius:8px;overflow-wrap:anywhere}.empty{padding:24px;color:var(--muted)}.loading{padding:48px}.shell{height:var(--app-height, 100dvh);padding:env(safe-area-inset-top) env(safe-area-inset-right) 0 env(safe-area-inset-left);display:grid;grid-template-columns:190px minmax(0,1fr);overflow:hidden}.sidebar{background:var(--paper);border-right:1px solid var(--line);padding:24px 12px;display:flex;flex-direction:column;gap:36px}.brand{font-family:var(--display-font);font-size:24px;letter-spacing:-.8px;font-weight:600;display:flex;align-items:center;gap:8px;line-height:1.2}.brand img{object-fit:contain;flex-shrink:0}.brand small{display:block;font-family:var(--body-font);font-size:11px;letter-spacing:0;margin-top:4px;font-weight:400}.sidebar nav{display:grid;gap:8px}.sidebar nav button{background:transparent;border:0;display:flex;align-items:center;gap:10px;text-align:left;padding:12px;font-size:15px}.sidebar nav button svg{flex-shrink:0}.sidebar nav button[aria-current]{background:#eaf1e5;color:var(--action-hover)}.sidebar nav button:hover{background:#f0f3f1}.main{min-width:0;min-height:0;display:flex;flex-direction:column;overflow:hidden}.topbar{flex-shrink:0;padding:16px 24px;display:flex;justify-content:space-between;align-items:center;gap:12px;background:var(--paper);border-bottom:1px solid var(--line)}.operator{display:flex;align-items:center;gap:16px}.availability{display:inline-flex;align-items:center;gap:8px;font-size:14px;border-radius:24px;font-weight:700;color:var(--muted);background:#f0f3f1;white-space:nowrap}.availability.online{color:#fff;background:var(--action);border-color:var(--action)}.availability.online:hover:not(:disabled){background:var(--action-hover)}.availability-symbol{font-size:16px;line-height:1}.pilot-banner{flex-shrink:0;display:flex;gap:12px;padding:6px 24px;background:#f2f5f3;border-bottom:1px solid var(--line);font-size:13px;color:var(--muted)}.pilot-banner.live{background:var(--pink);color:var(--alert)}.inbox{flex:1;min-height:0;display:grid;grid-template-columns:330px minmax(0,1fr)}.conversation-list{background:var(--paper);border-right:1px solid var(--line);min-width:0;overflow-y:auto}.list-tools{position:sticky;top:0;z-index:1;padding:16px;display:grid;gap:12px;border-bottom:1px solid var(--line);background:var(--paper)}.list-tools input{background:#f5f7f6}.list-tools label{font-size:13px}.conversation{display:grid;gap:4px;text-align:left;width:100%;border:0;border-bottom:1px solid #edf0ee;border-radius:0;padding:16px;font-weight:400}.conversation.selected{background:#edf4e8;box-shadow:inset 3px 0 var(--action)}.conversation:focus-visible{outline-offset:-3px}.conversation strong{font-size:17px}.conversation-top{display:flex;justify-content:space-between;align-items:center;gap:8px}.nav-label,.conversation-counts{display:flex;align-items:center;flex-wrap:wrap;gap:6px}.conversation-counts:empty{display:none}.count-badge{display:inline-block;min-width:22px;padding:2px 7px;border-radius:12px;background:var(--action);color:#fff;font-size:12px;font-weight:700;line-height:18px;text-align:center;font-variant-numeric:tabular-nums;overflow-wrap:anywhere}.notes-count{background:#faf2d9;color:#64521b}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.badge{display:inline-block;font-size:12px;border-radius:4px;padding:2px 6px;color:var(--muted);background:#f0f3f1}.badge.instagram{color:var(--alert);background:var(--pink)}.badge.whatsapp{color:var(--action-hover);background:#edf4e8}.badge.messenger{color:var(--ink);background:var(--blue)}.preview{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:15px;color:var(--muted)}.pagination{display:flex;align-items:center;justify-content:center;gap:8px;padding:16px 8px}.welcome{align-self:center;text-align:center;padding:24px;color:var(--muted)}.welcome>svg{width:48px;height:48px;margin-bottom:16px;color:var(--action)}.welcome h2{font-size:22px;color:var(--ink)}.thread-layout{min-width:0;min-height:0;display:flex;flex-direction:column}.thread{min-width:0;min-height:0;height:100%;display:flex;flex-direction:column;background:#f3f5f1}.thread-head{flex-shrink:0;padding:16px 20px;display:flex;align-items:center;justify-content:space-between;gap:12px;background:var(--paper);flex-wrap:wrap}.thread-head h2{font-size:20px}.thread-head h2:focus,.contact-panel h2:focus{outline:none}.thread-head small{overflow-wrap:anywhere}.thread-head button{font-size:14px}.thread-head .back{display:none}.thread-meta{flex-shrink:0;margin:0;padding:8px 20px;font-size:13px;border-bottom:1px solid var(--line);background:var(--paper);color:var(--muted)}.timeline{flex:1;min-height:72px;padding:24px;display:flex;flex-direction:column;gap:12px;overflow:auto;overscroll-behavior:contain}.timeline:focus-visible{outline-offset:-3px}.message{flex-shrink:0;align-self:flex-start;max-width:85%;padding:12px 16px;border:1px solid #dce3da;border-radius:2px 12px 12px;background:#fff;overflow-wrap:anywhere}.message.outgoing{align-self:flex-end;background:#e8f2e0;border-radius:12px 2px 12px 12px}.message p{white-space:pre-wrap;font-size:16px;line-height:1.5;margin:4px 0 8px}.message-attachment{display:flex;flex-direction:column;align-items:flex-start;gap:8px;margin:8px 0;max-width:100%}.message-attachment img{display:block;max-width:100%;max-height:360px;object-fit:contain;border-radius:8px}.message-attachment audio{display:block;width:280px;max-width:100%}.attachment-download{display:inline-flex;align-items:center;min-height:44px;padding:8px;color:#12634e;text-decoration:underline;overflow-wrap:anywhere}.message-attachment small,.message .attachment-status{color:#526253}.message small{font-size:12px;display:block}.message .eyebrow{font-size:12px}.chips{list-style:none;padding:0;display:flex;flex-wrap:wrap;gap:6px}.chips li{padding:6px 10px;border:1px solid var(--line-strong);border-radius:6px;font-size:14px;background:var(--paper)}.composer{flex-shrink:0;padding:12px 20px 8px;display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px 12px;align-items:end;border-top:1px solid var(--line);background:var(--paper)}.composer>button{font-size:14px;margin-bottom:1px}.composer>small,.composer>.error{grid-column:1/-1}.composer>label{font-size:13px}.composer>.email-addresses{grid-column:1/-1;min-width:0;overflow-wrap:anywhere}.email-addresses p{margin:0}.chat-tools{flex-shrink:0;max-height:50%;overflow-y:auto;padding:0 20px 8px;background:var(--paper);display:flex;flex-wrap:wrap;gap:4px 12px;align-items:start}.chat-tools>button,.template-composer>button{display:inline-flex;align-items:center;gap:8px;border:0;padding:8px 0;font-size:14px;font-weight:400}.chat-tools>button svg{width:18px;height:18px}.template-composer{display:contents}.template-composer form{flex:1 0 100%;margin:8px 0;padding:16px;border:1px solid var(--line);border-radius:8px}.template-preview{background:var(--blue);border:1px solid var(--line);padding:16px;border-radius:8px;overflow-wrap:anywhere}.template-preview p{white-space:pre-wrap}.contact-panel{overflow:auto;height:100%;padding:24px;background:var(--paper)}.contact-panel>h2{margin-top:20px}.contact-panel .stack{max-width:540px;margin-top:24px}.close-confirm{flex-shrink:0;padding:12px 20px;background:var(--pink)}.reminder{border-top:1px solid var(--line);padding:20px 0;margin-top:16px;overflow-wrap:anywhere}.reminder .actions{margin-top:12px}.reminder button{font-size:14px}.page{padding:24px;overflow:auto}.page>h2{margin-bottom:8px}.page>.reminder{max-width:760px}.section-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:24px}.cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:16px;margin-top:24px}.card{background:var(--paper);border:1px solid var(--line);border-radius:8px;padding:24px;min-width:0;overflow-wrap:anywhere}.card ul{font-size:14px;padding-left:18px;color:var(--muted)}.card>button{margin-top:12px}.form-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.check{display:inline-flex;align-items:center;min-height:44px;gap:8px;margin:4px 12px 4px 0}.check input{width:20px;min-height:20px;height:20px;flex-shrink:0;accent-color:var(--action)}.shift{display:grid;grid-template-columns:1.4fr 1fr 1fr auto;gap:12px;align-items:end;margin:12px 0}.settings-page{max-width:720px;width:100%}.settings-links{display:grid;margin:24px 0}.settings-links button{text-align:left;border-radius:0;padding:16px;display:flex;justify-content:space-between}.settings-links button+button{border-top:0}.install-app{background:var(--paper);border:1px solid var(--line);border-radius:8px;padding:20px;margin:24px 0}.install-app h2{font-size:20px}.install-app p{margin:12px 0}.offline-notice{margin:0;padding:8px 16px;background:var(--pink);color:var(--alert);font-size:14px}.login{min-height:100dvh;display:flex;flex-direction:column;justify-content:center;max-width:440px;padding:32px 24px;margin:auto}.login-story{margin-bottom:24px}.login-story h1{margin-top:28px}.login-form small{margin-top:8px}@media(max-width:1100px){.shell{grid-template-columns:160px minmax(0,1fr)}.sidebar{padding:20px 8px}.sidebar .brand{font-size:21px;gap:5px}.sidebar .brand small{font-size:10px}.sidebar nav button{font-size:14px;gap:8px;padding:10px 6px}.inbox{grid-template-columns:280px minmax(0,1fr)}.form-grid{grid-template-columns:1fr}}@media(max-width:800px){.shell{display:flex;flex-direction:column}.main{flex:1}.sidebar{order:2;flex-shrink:0;border:0;border-top:1px solid var(--line);padding:4px 12px max(4px,env(safe-area-inset-bottom))}.sidebar>.brand{display:none}.sidebar nav{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.sidebar nav button{flex-direction:column;justify-content:center;font-size:13px;padding:6px;gap:2px}.sidebar nav button svg{width:22px;height:22px}.topbar{padding:12px 16px}.pilot-banner{padding:6px 16px;font-size:12px}.inbox{display:flex;flex-direction:column}.conversation-list{flex:1}.inbox>.welcome{display:none}.inbox.has-selection>.conversation-list{display:none}.shell:has(.has-selection) .topbar,.shell:has(.has-selection) .sidebar{display:none}.thread-layout{flex:1}.thread-head{padding:8px 12px;gap:4px 12px}.thread-head .back{display:block;border:0;padding:4px 8px 4px 0;font-size:14px}.thread-head>div:not(.actions){flex:1;min-width:0}.thread-head h2{font-size:18px}.thread-head .actions{flex-basis:100%;gap:16px}.thread-head .actions button{border:0;padding:6px 0;font-size:14px;min-height:44px}.thread-meta{padding:6px 12px;font-size:12px}.timeline{padding:16px 12px}.message{max-width:92%;padding:10px 12px}.composer{padding:8px 12px;gap:6px}.composer>label{font-size:12px}.composer>button{max-width:96px;line-height:1.2;min-height:64px}.composer>small{font-size:12px}.chat-tools{padding:0 12px max(8px,env(safe-area-inset-bottom));gap:0 16px}.chat-tools>button,.template-composer>button{font-size:13px}.contact-panel,.page{padding:20px 16px}.section-heading{flex-wrap:wrap}.cards{grid-template-columns:1fr}.shift{grid-template-columns:1fr 1fr}.shift>label:first-child,.shift>button{grid-column:1/-1}}@media(max-height:550px)and (max-width:800px){.shell:has(.has-selection) .thread-meta{display:none}.shell:has(.has-selection) .pilot-banner span{display:none}.composer:has(textarea:not(:disabled))>small{display:none}.thread-head small{font-size:12px}}@media(max-height:400px){.thread{overflow-y:auto}.timeline{min-height:72px}}@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}.internal-notes form{display:grid;gap:12px;margin:24px 0}.internal-notes form>button{justify-self:start}.internal-note{border-left:3px solid #a89255;background:#faf7ed;padding:16px;margin:12px 0;overflow-wrap:anywhere}.internal-note time{display:block;color:var(--muted);font-size:13px;margin-top:4px}.internal-note p{white-space:pre-wrap;margin-bottom:0}.care-alert{margin:0;padding:.6rem 1rem;background:#fff4dc;color:#644516;font-size:.85rem}.care-warning{color:#755020;font-size:.78rem}.care-panel{overflow-wrap:anywhere}.care-panel details,.care-policies{margin-block:.75rem}.care-panel summary,.care-policies summary{cursor:pointer;padding:.6rem 0;font-weight:600}.care-times{display:grid;gap:.6rem}.care-times div{display:grid;grid-template-columns:1fr 1.5fr;gap:.75rem}.care-times dt{color:#60566b}.care-times dd{margin:0}.care-events{padding-left:1.2rem}.care-events li{margin-block:.8rem}.care-events p{margin-block:.3rem}.care-policy{border-bottom:1px solid #e8e0ea;padding-bottom:.75rem}.notification-button{display:inline-flex;align-items:center;gap:.4rem}.notification-list{list-style:none;padding:0;display:grid;gap:.75rem}.notification-list h2{font-size:1rem}.notification-list h2 small{font-weight:400}.notification-list time{display:block;color:var(--muted);margin-bottom:.75rem}.notifications-page{max-width:900px}.notification-unread{border-left:4px solid var(--action);background:#f3f8ef}.browser-notifications{margin-top:24px}.notifications-dialog{width:460px;max-width:calc(100% - 32px);max-height:calc(100dvh - 48px);margin:24px 16px auto auto;padding:0;border:1px solid var(--line);border-radius:12px;color:var(--ink);background:var(--paper);box-shadow:0 12px 40px #0e3b4233;overflow:hidden}.notifications-dialog[open]{display:flex;flex-direction:column}.notifications-dialog::backdrop{background:#0e3b4252}.notifications-heading{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:16px;border-bottom:1px solid var(--line);flex-shrink:0}.notifications-heading h2{font-size:20px}.notifications-heading button{padding:8px;font-size:14px}.notifications-dialog .notifications-page{padding:16px;min-height:0;overflow-y:auto;overscroll-behavior:contain}.notifications-dialog .card{padding:16px}@media(max-width:600px){.topbar{flex-wrap:wrap;gap:.5rem}.topbar>div:first-child{min-width:0}}.attachment-composer{padding:.75rem 1rem;border-top:1px solid var(--line);flex-shrink:0}.attachment-composer label,.attachment-confirm{display:grid;gap:.5rem;min-width:0}.attachment-composer input{max-width:100%;min-width:0}.attachment-composer strong,.attachment-composer p{overflow-wrap:anywhere}.attachment-composer p{margin:0}.attachment-composer .actions{flex-wrap:wrap}.people-page{width:100%}.people-intro{margin-bottom:24px}.people-tools{display:flex;align-items:end;flex-wrap:wrap;gap:16px;margin-bottom:20px}.people-tools>label{flex:1;min-width:min(100%,280px)}.people-filters{display:flex;gap:6px;flex-wrap:wrap}.people-filters button[aria-pressed=true],.person-tabs button[aria-pressed=true]{background:#eaf1e5;border-color:var(--action);color:var(--action-hover)}.people-list{border:1px solid var(--line);border-radius:8px;overflow:hidden;background:var(--paper)}.people-list:empty{display:none}.person-row{width:100%;display:grid;grid-template-columns:minmax(0,1fr) minmax(130px,.6fr) minmax(180px,.8fr) auto;align-items:center;gap:20px;text-align:left;border:0;border-radius:0;padding:20px;font-weight:400;overflow-wrap:anywhere}.person-row+.person-row{border-top:1px solid var(--line)}.person-row:focus-visible{outline-offset:-3px}.person-row-name,.person-row-context,.person-row-date{display:grid;gap:5px;justify-items:start;min-width:0}.person-row-name strong{font-size:17px}.person-row-date{font-size:14px}.person-detail{flex:1;min-height:0;min-width:0;overflow-y:auto;padding:24px;background:var(--paper)}.person-detail>*{max-width:820px}.person-back{margin-bottom:20px}.person-detail h2,.person-identity{overflow-wrap:anywhere}.person-tabs{display:flex;flex-wrap:wrap;gap:8px;border-bottom:1px solid var(--line);padding:16px 0;margin-bottom:16px}.profile-form{display:grid;gap:16px}.profile-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;padding:0;margin:0;border:0}.profile-save{display:flex;align-items:center;flex-wrap:wrap;gap:12px;padding:8px 0 16px}.save-notice{padding:12px;background:#edf4e8;border-left:3px solid var(--action)}.contact-dates{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;border-top:1px solid var(--line);padding-top:24px}.contact-dates dt{color:var(--muted);font-size:13px}.contact-dates dd{margin:4px 0 0;font-size:15px}.timezone-label{color:var(--muted);font-size:12px;margin-top:24px}.person-chat{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:16px;border-bottom:1px solid var(--line);padding:20px 0;overflow-wrap:anywhere}.person-chat>div{min-width:0}.person-chat h3{margin-top:8px}.person-history .internal-note>small{display:block;margin:12px 0}@media(max-width:1100px){.person-row{grid-template-columns:minmax(0,1fr) auto;gap:12px}.person-row-date{grid-column:1}}@media(max-width:800px){.sidebar nav{grid-template-columns:repeat(4,minmax(0,1fr));gap:0}.sidebar{padding-left:4px;padding-right:4px}.sidebar nav button{padding:6px 2px;font-size:11px}.nav-label{justify-content:center}.person-detail{padding:20px 16px}.profile-fields,.contact-dates{grid-template-columns:1fr;gap:16px}.person-tabs{gap:4px}.person-tabs button{font-size:13px;padding:9px 8px}.person-row{padding:16px}.person-row-context{max-width:100px}.inbox.has-selection>.welcome{display:block}}:root{--ink:#243b47;--muted:#536b76;--action:#08736f;--action-hover:#075c59;--line:#e1e8eb;--line-strong:#8599a3;--blue:#eef6f6;--body-font:Roboto,system-ui,sans-serif;--display-font:Roboto,system-ui,sans-serif}body{background:#edf2f3}button,input,textarea,select{border-radius:8px}.shell{grid-template-columns:184px minmax(0,1fr);gap:0;padding:env(safe-area-inset-top) env(safe-area-inset-right) env(safe-area-inset-bottom) env(safe-area-inset-left)}.sidebar{border:0;background:linear-gradient(175deg,#263e4c,#1c2d38);color:#fff;padding:24px 12px 16px;gap:30px}.sidebar .brand{color:#fff;font-size:20px;letter-spacing:-.5px;padding:0 4px;gap:6px}.sidebar .brand small{color:#cedde3;font-size:10px}.sidebar nav{gap:5px}.sidebar nav button{padding:10px 12px;min-height:46px;color:#e4eef1;font-size:14px;font-weight:500;border-radius:8px}.sidebar nav button[aria-current]{background:#0a706c;color:#fff;box-shadow:0 3px 9px #0000001a}.sidebar nav button svg{width:20px;height:20px}.sidebar .count-badge{background:#fff;color:#075c59;min-width:20px;font-size:11px;padding:1px 6px}.sidebar-channels{display:grid;gap:2px}.sidebar-channels h2{color:#b8cbd4;font-size:11px;font-weight:500;letter-spacing:.08em;text-transform:uppercase;padding:0 12px 9px}.sidebar-channels button{display:flex;align-items:center;gap:10px;border:0;background:transparent;color:#e4eef1;padding:8px 12px;text-align:left;font-size:13px;font-weight:400;min-height:40px}.sidebar-channels button[aria-pressed=true]{background:#37525e;color:#fff}.sidebar-account{display:flex;align-items:center;gap:9px;margin-top:auto;padding:16px 3px 0;border-top:1px solid #45606d}.sidebar-account>span:last-child{min-width:0}.sidebar-account strong,.sidebar-account small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sidebar-account strong{font-size:12px;color:#fff}.sidebar-account small{font-size:11px;color:#c7d7de}.operator-avatar{display:grid;place-items:center;width:34px;height:34px;border-radius:10px;background:#d9efeb;color:#075c59;font-weight:700;flex-shrink:0}.main{gap:0;background:#fff}.topbar{background:#fff;border-bottom:1px solid var(--line);padding:12px 24px;min-height:64px}.topbar h1{font-size:21px;letter-spacing:-.4px}.operator{gap:12px}.notification-button{border:1px solid var(--line);border-radius:8px;background:#fff;padding:6px 10px}.availability{background:#f7f9fa;border:1px solid #cbd7dd;color:#485f6b;font-size:12px}.availability.online{background:#e2f3ec;border-color:#82b4a6;color:#075c44}.pilot-banner{padding:5px 24px;font-size:11px;background:#edf7f5;border-bottom:1px solid #d6eae5;color:#245f54}.pilot-banner.live{color:#713c00;background:#fff0dc;border-color:#ead4b8}.inbox{grid-template-columns:310px minmax(0,1fr);grid-template-rows:minmax(0,1fr);border-radius:0;overflow:hidden;background:#fff}.conversation-list{background:#fff;border-right:1px solid var(--line)}.list-tools{padding:20px 16px 0;gap:14px;background:#fff;border-bottom:1px solid var(--line)}.list-heading{display:flex;align-items:center;justify-content:space-between;gap:8px}.list-heading h2{font-size:17px;letter-spacing:-.3px}.filter-toggle{display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:500;padding:4px 8px;min-height:36px;border-color:var(--line)}.filter-toggle svg{width:16px;height:16px}.filter-active{width:6px;height:6px;border-radius:50%;background:#08736f}.inbox-search{position:relative;display:block}.inbox-search>svg{position:absolute;left:12px;top:12px;width:17px;height:17px;color:#5e7580;pointer-events:none}.inbox-search input{padding:10px 12px 10px 37px;font-size:14px;background:#f7f9fa;border:1px solid #b3c1c8}.inbox-views{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:2px}.inbox-views button{border:0;border-bottom:2px solid transparent;border-radius:0;padding:9px 3px;font-size:12px;font-weight:500;color:#556a75;background:transparent}.inbox-views button[aria-pressed=true]{color:#075c59;border-bottom-color:#08736f}.inbox-filters{display:grid;gap:12px;padding:12px;background:#f6f9f9;border-radius:8px;margin-bottom:12px}.inbox-filters select{font-size:14px}.active-filter{display:flex;align-items:center;justify-content:space-between;background:#edf7f5;color:#075c59;font-size:12px;padding:3px 8px;margin-bottom:8px;border-radius:6px}.active-filter button{display:grid;place-items:center;min-height:32px;width:32px;padding:4px;border:0;background:transparent}.active-filter svg{width:14px;height:14px}.search-scope{padding-bottom:10px;font-size:11px}.conversation{position:relative;padding:17px 14px 15px 65px;gap:6px;min-height:104px;border-bottom:1px solid #edf1f2}.conversation-avatar,.thread-avatar,.contact-avatar{display:grid;place-items:center;background:#e6f0ef;color:#126b64;border-radius:11px;font-weight:500}.conversation-avatar{position:absolute;left:16px;top:18px;width:36px;height:36px;font-size:15px}.conversation.selected{background:#eef7f5;box-shadow:inset 3px 0 #08736f}.conversation-top{min-width:0;align-items:center;gap:6px}.conversation strong{font-size:15px;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.row-state{font-size:10px;color:#536b76;max-width:78px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conversation .preview{font-size:14px;color:#536b76}.conversation-bottom{display:flex;justify-content:space-between;gap:6px;min-width:0}.conversation-bottom small{font-size:11px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.channel-label{display:inline-flex;align-items:center;gap:5px;font-size:10px;color:#536b76;white-space:nowrap}.channel-dot{display:inline-block;width:7px;height:7px;border-radius:50%;flex-shrink:0;background:#667b85}.channel-dot.whatsapp{background:#288462}.channel-dot.instagram{background:#b65887}.channel-dot.messenger{background:#507dbe}.channel-dot.email{background:#9c7336}.conversation-counts{gap:5px}.conversation-counts .count-badge{font-size:10px;line-height:16px;padding:0 5px;border-radius:5px;min-width:0}.attention-dot{width:6px;height:6px;border-radius:50%;background:#98681b;margin-left:auto}.thread-layout{display:grid;grid-template-columns:minmax(0,1fr);min-width:0;min-height:0;height:100%;overflow:hidden}.thread{background:#f6f8fa;overflow:hidden}.thread-head{background:#fff;padding:16px 20px;gap:12px;min-height:80px;border-bottom:1px solid #edf1f2;flex-wrap:nowrap}.thread-person{display:flex;align-items:center;gap:10px;min-width:0;flex:1}.thread-person>div{min-width:0}.thread-avatar{width:38px;height:38px;flex-shrink:0}.thread-head h2{font-size:17px;letter-spacing:-.2px;overflow-wrap:anywhere}.thread-person small{display:flex;align-items:center;gap:6px;font-size:11px;overflow-wrap:anywhere}.thread-actions{flex-shrink:0;gap:7px;align-items:center}.thread-actions button{display:inline-flex;align-items:center;gap:6px;min-height:38px;padding:7px 10px;font-size:12px;font-weight:500}.thread-actions svg{width:16px;height:16px}.resolve-button{background:#08736f;border-color:#08736f;color:#fff}.resolve-button:hover:not(:disabled){background:#075c59}.thread-meta{padding:7px 20px;font-size:11px;color:#536b76;background:#fff}.care-alert{padding:7px 20px;font-size:12px;border:0;margin:0;border-radius:0}.timeline{background:#f6f8fa;padding:24px;gap:18px;min-height:72px}.message{border:1px solid #e2e9ec;border-radius:2px 12px 12px;padding:12px 16px;max-width:88%;box-shadow:0 2px 3px #1a3c4305}.message.outgoing{background:#e2f1ed;border-color:#cce4dc;border-radius:12px 2px 12px 12px}.message p{font-size:15px;line-height:1.6;margin:5px 0 8px}.message .eyebrow{font-size:11px;font-weight:500;color:#41636c}.message small{font-size:10px;color:#536b76}.response-area{flex-shrink:0;max-height:60%;overflow:auto;min-height:160px;background:#fff;border-top:1px solid var(--line)}.reply-modes{display:flex;align-items:center;gap:14px;padding:8px 16px 0}.reply-mode-current,.reply-modes button{display:inline-flex;align-items:center;gap:7px;min-height:38px;font-size:13px}.reply-mode-current{color:#075c59;font-weight:700;border-bottom:2px solid #08736f}.reply-modes button{border:0;background:transparent;padding:4px;color:#5b6054;font-weight:400}.reply-modes svg{width:16px;height:16px}.notes-total{color:#72551b;background:#fcf1d6;border-radius:4px;font-size:10px;min-width:17px;padding:1px 4px}.composer{display:flex;flex-wrap:wrap;align-items:center;padding:10px 16px 12px;gap:8px 12px;border:0;background:#fff}.composer>label{width:100%}.composer textarea{min-height:76px;padding:12px;border-color:#91a7b0;font-size:15px;line-height:1.5}.composer>button{order:3;margin-left:auto;font-size:13px;min-height:40px;padding:9px 16px}.composer>small{order:2;flex:1;font-size:11px;min-width:120px}.composer>.error{order:4;width:100%}.composer>.email-addresses{width:100%;font-size:12px}.chat-tools{flex-shrink:0;max-height:none;overflow:visible;padding:6px 16px 10px;gap:4px 16px;border-top:1px solid #edf1f2}.chat-tools>button,.template-composer>button{font-size:12px;min-height:36px;padding:4px 0}.template-composer form{padding:16px;background:#f9fbfc}.context-rail{min-width:0;min-height:0;overflow-y:auto;border-left:1px solid var(--line);background:#fff}.context-heading{display:flex;align-items:center;justify-content:space-between;padding:20px;border-bottom:1px solid var(--line)}.context-heading h2{font-size:14px}.context-heading svg{width:17px;height:17px;color:#647985}.contact-profile{text-align:center;display:flex;flex-direction:column;align-items:center;padding:24px 16px 12px;gap:8px}.contact-avatar{width:56px;height:56px;font-size:22px;border-radius:16px}.contact-profile .contact-name{font-size:17px;font-weight:700;overflow-wrap:anywhere}.contact-stage{font-size:11px;background:#eef2f4;color:#536b76;border-radius:5px;padding:3px 7px}.contact-facts{margin:0;padding:8px 20px;display:grid;gap:15px}.contact-facts div{min-width:0}.contact-facts dt{color:#647681;font-size:12px;margin-bottom:4px}.contact-facts dd{margin:0;font-size:14px;color:#243b47;overflow-wrap:anywhere}.profile-edit{display:flex;align-items:center;justify-content:center;gap:6px;width:calc(100% - 40px);margin:12px 20px 20px;min-height:36px;font-size:12px;border-color:#c1cfd5;background:#fff}.profile-edit svg{width:15px;height:15px}.context-section{border-top:1px solid var(--line);padding:18px 0}.context-section h3{font-size:13px;padding:0 20px 8px}.context-section>button{margin:10px 20px 0;width:calc(100% - 40px);font-size:12px;min-height:36px;border-color:#c1cfd5}.context-section .context-link{display:flex;justify-content:space-between;border:0;padding:8px 0;font-weight:400;color:#075c59}.context-help{font-size:11px;color:#647681;margin:10px 20px 0;line-height:1.6}.context-error{margin:8px 20px;color:var(--alert);font-size:12px}.assignee-dot{display:inline-block;width:7px;height:7px;border:1px solid #71868f;border-radius:50%;margin-right:7px}.context-rail .contact-panel,.context-rail .person-detail{padding:20px;height:auto;min-height:100%}.context-rail .contact-panel>button:first-child,.context-back{min-height:36px;border:0;font-size:12px;padding:4px 0;color:#075c59}.context-back{margin:14px 20px 0}.context-rail h1,.context-rail h2{font-size:18px}.context-rail .context-heading h2{font-size:14px}.context-rail .internal-notes{background:#fffbef}.context-rail .internal-notes h1{margin:16px 0 10px}.context-rail .internal-notes p,.context-rail .contact-panel p{font-size:13px}.context-rail .internal-notes form{margin:16px 0 24px}.context-rail label{font-size:12px}.context-rail input,.context-rail select,.context-rail textarea{font-size:14px}.context-rail .internal-note{background:#fff;border:1px solid #e7ddc4;padding:12px;border-radius:8px}.context-rail .internal-note p{font-size:13px}.context-rail .internal-note time{font-size:10px}.context-rail .card{padding:14px;box-shadow:none;background:#f7fafb}.context-rail .contact-panel .care-times div{display:block}.context-rail .contact-panel .care-times dd{margin-top:4px}.welcome{padding:40px;max-width:580px;justify-self:center}.welcome-mark{display:grid;place-items:center;width:76px;height:76px;margin:0 auto 22px;border-radius:22px;background:#e5f1ed;color:#08736f}.welcome-mark svg{width:34px;height:34px}.welcome h2{font-size:25px;line-height:1.35;letter-spacing:-.5px;margin-bottom:14px}.welcome p{font-size:14px;line-height:1.7;max-width:340px;margin:0 auto}.welcome-hint{display:flex;align-items:center;gap:9px;font-size:12px;color:#647681;margin:30px auto 0;max-width:340px}.welcome-hint svg{width:18px;height:18px;flex-shrink:0}.card,.install-app{border-radius:10px;box-shadow:0 3px 12px #1f3f4c0a}.page{background:#f7f9fa}.login{max-width:470px}.login-form{background:#fff;padding:26px;border-radius:12px;box-shadow:0 10px 30px #1f3f4c14}@media(hover:hover){.sidebar nav button:hover:not(:disabled):not([aria-current]),.sidebar-channels button:hover:not(:disabled){background:#37525e}.conversation:hover{background:#f5f8f8}.conversation.selected:hover{background:#e6f3ef}}.sidebar nav button:focus-visible,.sidebar-channels button:focus-visible{outline:3px solid #fff;outline-offset:-3px}@media(min-width:1280px){.thread-layout{grid-template-columns:minmax(0,1fr) 270px}.contact-toggle{display:none!important}}@media(max-width:1279px)and (min-width:801px){.shell{grid-template-columns:160px minmax(0,1fr)}.inbox{grid-template-columns:290px minmax(0,1fr)}.sidebar .brand{font-size:18px}.sidebar nav button{padding:10px 8px}.thread-head{padding:14px;flex-wrap:wrap}.thread-actions{margin-left:auto}}@media(max-width:800px){.shell{gap:0;padding:env(safe-area-inset-top) env(safe-area-inset-right) env(safe-area-inset-bottom) env(safe-area-inset-left)}.sidebar{background:#fff;border-top:1px solid var(--line);padding:4px 8px}.sidebar-channels,.sidebar-account{display:none}.sidebar nav{grid-template-columns:repeat(4,minmax(0,1fr));gap:2px}.sidebar nav button{color:#536b76;min-height:54px;padding:4px 2px;font-size:11px}.sidebar nav button[aria-current]{color:#075c59;background:#e8f4ef;box-shadow:none}.sidebar .count-badge{color:#fff;background:#08736f}.sidebar nav button:focus-visible{outline-color:#075c59}.topbar{padding:10px 16px;min-height:62px}.topbar h1{font-size:19px}.operator{gap:6px}.availability{font-size:11px;padding:6px 9px}.notification-button{padding:6px 8px}.pilot-banner{padding:5px 16px;font-size:10px}.pilot-banner span{display:none}.list-tools{padding:14px 16px 0;gap:10px}.list-heading h2{font-size:18px}.filter-toggle{min-height:40px}.thread-layout{display:grid;grid-template-columns:minmax(0,1fr)}.thread-head{padding:8px 12px;gap:6px;flex-wrap:wrap}.thread-person{min-width:160px}.thread-avatar{display:none}.thread-head h2{font-size:17px}.thread-head .actions{flex-basis:auto;margin-left:auto;gap:8px}.thread-head .actions button{border:1px solid var(--line);min-height:36px;padding:6px 9px;font-size:12px}.thread-head .actions .resolve-button{border-color:#08736f}.thread-meta{padding:6px 12px}.timeline{padding:16px;gap:14px}.message{max-width:94%;padding:11px 13px}.message p{font-size:15px}.response-area{max-height:60%;min-height:165px}.reply-modes{padding:6px 12px 0;gap:12px}.composer{padding:8px 12px 10px}.composer>button{max-width:none;min-height:40px;line-height:1.4}.composer>small{font-size:11px}.chat-tools{padding:6px 12px 8px;gap:4px 12px}.context-rail{border-left:0}.context-rail .contact-panel,.context-rail .person-detail{padding:20px}}@media(max-height:700px){.list-tools{position:static}.thread{overflow-y:auto}.response-area{max-height:none;flex-shrink:0}.timeline{flex:1 0 120px}}@media(max-width:360px){.sidebar nav button{font-size:10px}.operator{gap:4px}.topbar{padding:10px 12px}}@media(forced-colors:active){.sidebar,.inbox,.card,.login-form,.context-rail{border:1px solid CanvasText}.sidebar nav button[aria-current],.conversation.selected,.inbox-views button[aria-pressed=true]{outline:2px solid Highlight;outline-offset:-3px}}.context-rail .profile-fields,.context-rail .contact-dates{grid-template-columns:1fr;gap:14px}.context-rail .person-tabs{gap:4px}.context-rail .person-tabs button{font-size:12px;padding:6px}@media(max-width:800px){.thread-head{display:grid;grid-template-columns:auto minmax(0,1fr);gap:4px 12px}.thread-head>.thread-person{min-width:0}.thread-head .actions{grid-column:1 / -1;justify-self:end;margin-left:0}.thread-head .actions button{min-height:40px}.thread-person small{font-size:12px}}.latest-marker{flex:0 0 1px;width:100%;height:1px}.reply-modes button.reply-mode-current{color:#075c59;font-weight:700;border-bottom:2px solid #08736f;border-radius:0}.reply-modes button.notes-mode-current{background:#fff1cb;color:#735119;border-radius:6px}.private-mode-notice{background:#fffbef;color:#735119;margin:0;padding:8px 16px;font-size:12px}.template-slot{display:contents}.sidebar nav button:hover:not(:disabled):not([aria-current]),.sidebar-channels button:hover:not(:disabled){background:#37525e;color:#fff}@media(max-width:800px){.sidebar nav button:hover:not(:disabled):not([aria-current]){background:#edf7f5;color:#075c59}}.people-page,.team-page,.channels-page{padding:30px 32px 40px;color:#293743}.admin-page-heading{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-bottom:26px}.admin-eyebrow{display:block;font-size:11px;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:#57716f;margin-bottom:8px}.admin-page-heading h2{margin:0 0 8px;font-size:27px;font-weight:700;letter-spacing:-.65px;line-height:1.2}.admin-page-heading p{margin:0;color:#586a76;font-size:14px;line-height:1.6;max-width:680px}.admin-heading-icon{display:grid;place-items:center;width:52px;height:52px;border:1px solid #d8e8e4;border-radius:16px;background:#edf5f2;color:#206b5d;flex-shrink:0}.people-tools{padding:18px 20px;background:#fff;border:1px solid #e0e6eb;border-radius:12px;align-items:center;gap:24px}.people-tools>label{max-width:450px;min-width:200px;font-size:12px;font-weight:600;color:#566574}.people-tools input{margin-top:6px;background:#f8fafb;border-color:#dce3e9;font-size:14px;min-height:44px}.people-filters{margin-left:auto;padding:4px;border-radius:9px;background:#f1f4f6;gap:3px}.people-filters button{border:1px solid transparent;min-height:40px;padding:8px 14px;font-size:13px;font-weight:500;background:transparent;color:#5c6874}.people-filters button[aria-pressed=true]{background:#fff;color:#215f51;border-color:#dce4e1;box-shadow:0 1px 3px #24352f0d}.directory-surface{background:#fff;border:1px solid #e0e6eb;border-radius:12px;overflow:hidden}.directory-caption{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:18px 20px;border-bottom:1px solid #e8edf0}.directory-caption h3{font-size:15px;margin:0}.directory-caption>span{color:#586a76;font-size:12px}.directory-columns,.people-list .person-row{display:grid;grid-template-columns:minmax(180px,1.25fr) minmax(160px,1.1fr) minmax(125px,.8fr) minmax(125px,.85fr) 76px;gap:18px}.directory-columns{padding:12px 20px;background:#f8fafb;border-bottom:1px solid #e8edf0;color:#586a76;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.045em}.directory-surface .people-list{border:0;border-radius:0}.people-list .person-row{padding:19px 20px;min-height:100px;background:#fff;transition:background .15s;color:#344451;font-size:14px}.people-list .person-row:hover{background:#f5f9f8}.people-list .person-row:focus-visible{outline:2px solid #277d69;outline-offset:-3px;background:#f4f9f7}.people-list .person-row-name{display:flex;align-items:center;gap:12px;min-width:0}.person-row-name>span:last-child{display:grid;justify-items:start;gap:7px;min-width:0}.people-list .person-row-name strong{font-size:15px;line-height:1.35;font-weight:700;color:#253844}.directory-avatar{flex:none;width:42px;height:42px;display:grid;place-items:center;border-radius:12px;color:#42665b;background:#edf3ef;font-size:17px;font-weight:600}.people-list .person-row:nth-child(3n+2) .directory-avatar{background:#eef0f8;color:#595c83}.people-list .person-row:nth-child(3n) .directory-avatar{background:#faf0e7;color:#906841}.stage-tag,.status-tag{display:inline-flex;align-items:center;gap:6px;width:fit-content;border-radius:6px;padding:4px 8px;font-size:11px;font-weight:500;line-height:1.35}.stage-tag.prospect{background:#eff2f8;color:#586687}.stage-tag.client,.status-tag.positive{background:#e8f4ed;color:#23603e}.status-tag.neutral{background:#f0f2f5;color:#56616f}.person-row-contact{display:grid;gap:8px;min-width:0}.person-row-contact>span{overflow-wrap:anywhere;font-size:13px;line-height:1.4}.person-row-contact small{display:flex;align-items:center;gap:6px;color:#586a76;font-size:12px}.channel-mark{width:40px;height:40px;display:inline-grid;place-items:center;flex:none;border-radius:11px;background:#edf1f4;color:#3e5966;font-size:17px;font-weight:700;letter-spacing:-.4px}.channel-mark.whatsapp{background:#e6f4ec;color:#26714d}.channel-mark.instagram{background:#f6eaf1;color:#9d3e79}.channel-mark.messenger,.channel-mark.facebook{background:#eaf0fc;color:#3863a6}.channel-mark.email{background:#f9eee6;color:#9a5933}.channel-mark.tiktok{background:#eaecef;color:#2c3542}.person-row-contact .channel-mark,.inbox-tag .channel-mark{width:20px;height:20px;border-radius:5px;font-size:9px;letter-spacing:0}.people-list .person-row-context{max-width:none;font-size:12px;gap:7px}.person-row-context strong{font-size:14px;font-weight:600;color:#344451}.person-row-context small{display:flex;align-items:center;gap:5px;font-size:12px;color:#586a76}.person-row-context svg{width:14px;height:14px}.people-list .person-row-date{font-size:12px;line-height:1.5;color:#586a76}.mobile-field-label{display:none}.person-row-open{font-size:11px;font-weight:600;color:#376d60;white-space:nowrap}.person-row-open>span{margin-left:5px}.people-page .timezone-label{font-size:11px;margin-top:14px;color:#586a76}.profile-heading{display:flex;gap:16px;align-items:center;margin-bottom:20px}.profile-heading h2{margin:0 0 8px;font-size:26px;letter-spacing:-.5px}.profile-heading .directory-avatar{width:56px;height:56px;font-size:24px}.profile-source{display:flex;align-items:center;gap:10px;padding:14px 16px;background:#f6f8fa;border:1px solid #e4e9ed;border-radius:10px}.profile-source>span:last-child{display:grid;gap:3px;min-width:0}.profile-source strong{font-size:13px}.profile-source small{color:#586a76;font-size:12px;overflow-wrap:anywhere}.main>.person-detail{background:#f7f9fa;padding:30px 32px}.main>.person-detail .profile-form{background:#fff;border:1px solid #e0e6eb;border-radius:12px;padding:24px}.main>.person-detail .profile-fields label{color:#586673;font-weight:500;font-size:12px}.main>.person-detail .profile-fields input,.main>.person-detail .profile-fields select{font-size:14px;color:#293743}.main>.person-detail .person-tabs{padding:20px 0 0;gap:6px}.main>.person-detail .person-tabs button{border:0;border-bottom:2px solid transparent;border-radius:0;background:transparent;color:#586a76;font-weight:500;font-size:14px}.main>.person-detail .person-tabs button[aria-pressed=true]{border-bottom-color:#277d69;color:#246451}.assignment-guide{display:flex;gap:12px;align-items:flex-start;padding:16px 20px;border:1px solid #dbe7e2;border-radius:10px;background:#eef5f1;margin-bottom:24px;color:#3c5d50}.assignment-guide>svg{flex:none;width:21px;height:21px}.assignment-guide strong{font-size:13px}.assignment-guide p{margin:4px 0 0;font-size:12px;line-height:1.6}.team-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;align-items:start}.team-grid[hidden],.assignment-guide[hidden],.team-policies[hidden],.admin-page-heading button[hidden]{display:none}.agent-card{min-width:0;border:1px solid #dfe6eb;border-radius:12px;padding:22px;background:#fff;box-shadow:0 2px 4px #26374003}.agent-heading{display:flex;gap:12px;align-items:center}.agent-heading>div{min-width:0}.agent-heading h3{font-size:17px;margin:0 0 4px;letter-spacing:-.2px;overflow-wrap:anywhere}.agent-heading p{color:#586a76;font-size:12px;margin:0;overflow-wrap:anywhere}.agent-presence{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:8px;margin:18px 0}.agent-presence small{font-size:11px;color:#586a76}.agent-workload{display:grid;grid-template-columns:1fr 1fr;border:1px solid #e9edf0;background:#fafbfc;border-radius:9px;margin:0 0 20px;padding:16px 0}.agent-workload>div{display:flex;flex-direction:column-reverse;padding:0 18px}.agent-workload>div+div{border-left:1px solid #e4e9ed}.agent-workload dd{font-size:27px;font-weight:600;letter-spacing:-.8px;line-height:1.15;margin:0 0 7px;color:#334756}.agent-workload dt{color:#586a76;font-size:11px}.agent-inboxes h4{color:#586a76;text-transform:uppercase;font-size:10px;letter-spacing:.06em;font-weight:600;margin:0 0 10px}.agent-inboxes>div{display:flex;flex-wrap:wrap;gap:6px}.inbox-tag{display:inline-flex;align-items:center;gap:5px;border:1px solid #e2e8eb;padding:4px 7px;font-size:11px;border-radius:6px;color:#526470;overflow-wrap:anywhere}.agent-edit{display:flex;justify-content:space-between;text-align:left;gap:10px;width:100%;margin-top:20px;background:#fff;border-color:#dbe4e9;color:#3e6459;font-weight:500;font-size:13px}.agent-access{border-top:1px solid #e9edf0;margin-top:16px;padding-top:4px}.agent-access>summary{font-size:12px;padding:12px 0;color:#495d68;min-height:44px;cursor:pointer}.access-summary{float:right;font-size:10px;color:#586a76;background:#f1f4f6;padding:3px 6px;border-radius:4px}.agent-access form{padding:10px 0;font-size:13px}.agent-access form hr{display:none}.agent-access form>strong{display:none}.agent-access form label,.agent-access form input,.agent-access form button{font-size:13px}.agent-access form p{overflow-wrap:anywhere}.legacy-settings{border-top:1px solid #edf0f2;padding-top:10px;color:#586a76;font-size:11px;margin-top:2px}.legacy-settings summary{cursor:pointer;min-height:44px;display:list-item;align-content:center}.team-policies{margin-top:28px}.team-policies .care-policies{box-shadow:none;background:#f4f6f8;font-size:13px}.team-policies .care-policies>summary{padding:6px 0;color:#516370;min-height:36px}.agent-editor{max-width:850px;margin:auto;padding:24px}.agent-editor h3{margin:0;font-size:20px}.agent-editor label{font-size:13px;font-weight:500}.agent-editor legend{font-size:13px;font-weight:600}.agent-editor fieldset{border-radius:8px;border-color:#e0e6eb}.agent-editor>fieldset[disabled]{background:#f7f9fa;font-size:12px}.channel-section-heading{display:flex;justify-content:space-between;align-items:center;gap:12px;margin:0 0 14px}.channel-section-heading h3{font-size:15px;margin:0}.channel-section-heading p{font-size:11px;color:#5c6c78;margin:0}.channel-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;align-items:start}.channel-card{min-width:0;padding:24px;border:1px solid #dfe6eb;border-radius:12px;background:#fff;box-shadow:0 2px 4px #26374003;font-size:13px;line-height:1.6}.channel-heading{display:flex;align-items:center;gap:12px;margin-bottom:22px}.channel-heading>div{min-width:0}.channel-heading p{margin:0;font-size:12px;color:#586a76;overflow-wrap:anywhere}.channel-facts{margin:0;display:grid;gap:14px}.channel-facts>div{display:flex;align-items:baseline;justify-content:space-between;gap:20px}.channel-facts dt{flex:0 0 125px;font-size:12px;color:#586a76}.channel-facts dd{margin:0;text-align:right;font-size:12px;font-weight:500;color:#3c505e;overflow-wrap:anywhere}.channel-description{font-size:12px;color:#586a76;line-height:1.7;margin:18px 0}.channel-details{margin-top:20px;border-top:1px solid #e7ecef;padding-top:4px}.channel-details>summary{cursor:pointer;font-size:12px;color:#47685e;min-height:44px;align-content:center}.channel-details>p,.channel-details .stack{font-size:12px;color:#586a76;overflow-wrap:anywhere}.channel-details .stack{padding-top:12px}.channel-details input{width:100%;font-size:12px}.channel-details a{color:#286e5a}.channel-details .channel-facts{padding-top:14px}.channel-card>.status-tag{margin-bottom:4px}.channel-card>button{margin-top:12px;font-size:12px;font-weight:500;color:#3e6459}.gmail-count{display:flex;align-items:baseline;gap:8px;border-top:1px solid #e9edf0;padding-top:16px;margin-top:18px}.gmail-count strong{font-size:23px;font-weight:600;color:#344957}.gmail-count span,.gmail-card>small{color:#586a76;font-size:11px}.gmail-card>small{display:block;margin-top:14px}.gmail-card fieldset{border-color:#d8e2e6;border-radius:8px;margin-top:16px;font-size:12px;min-width:0}.gmail-card fieldset button{margin:6px 6px 0 0;font-size:12px}.planned-heading{margin-top:32px}.pending-channels .channel-card{background:#fbfcfd;box-shadow:none}@media(min-width:1600px){.team-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}@media(max-width:1200px){.directory-columns,.people-list .person-row{grid-template-columns:minmax(170px,1.3fr) minmax(145px,1fr) minmax(125px,.85fr);gap:14px}.directory-columns>span:nth-child(4),.directory-columns>span:nth-child(5){display:none}.people-list .person-row-date{grid-column:2;grid-row:2;font-size:11px}.people-list .person-row-open{grid-column:3;grid-row:2}.people-list .person-row-name{grid-row:span 2}.people-list .person-row-context{grid-column:3;grid-row:1}.people-list .person-row-contact{grid-column:2;grid-row:1}.mobile-field-label{display:inline;font-size:10px}.channel-facts>div{display:grid;gap:5px}.channel-facts dd{text-align:left}}@media(max-width:900px){.people-page,.team-page,.channels-page{padding:24px 20px}.admin-page-heading h2{font-size:24px}.team-grid,.channel-grid{grid-template-columns:1fr}.channel-facts>div{display:flex}.channel-facts dd{text-align:right}.people-tools{gap:16px}.people-tools>label{max-width:none}.people-filters{margin-left:0}}@media(max-width:600px){.people-page,.team-page,.channels-page{padding:20px 14px 28px}.admin-page-heading{align-items:flex-start;gap:14px;flex-wrap:wrap;margin-bottom:20px}.admin-page-heading h2{font-size:23px}.admin-page-heading p{font-size:13px}.admin-heading-icon{display:none}.people-tools{padding:14px}.people-tools>label{width:100%;min-width:0}.people-filters{width:100%;display:grid;grid-template-columns:repeat(3,1fr)}.people-filters button{padding:8px}.directory-caption{padding:16px}.directory-caption h3{font-size:13px}.directory-caption>span{font-size:10px}.directory-columns{display:none}.people-list .person-row{grid-template-columns:1fr auto;gap:12px;padding:18px 16px}.people-list .person-row-name{grid-column:1 / -1;grid-row:1}.people-list .person-row-contact{grid-column:1 / -1;grid-row:2;padding-left:54px}.people-list .person-row-context{grid-column:1 / -1;grid-row:3;display:flex;gap:14px;flex-wrap:wrap;padding-top:10px;border-top:1px solid #edf0f3}.people-list .person-row-date{grid-column:1;grid-row:4;gap:2px}.people-list .person-row-open{grid-column:2;grid-row:4;align-self:end}.main>.person-detail{padding:20px 14px}.main>.person-detail .profile-form{padding:18px}.profile-heading h2{font-size:22px}.assignment-guide{padding:14px}.agent-card,.channel-card{padding:20px}.agent-heading h3{font-size:16px}.agent-workload>div{display:flex;flex-direction:column-reverse;padding:0 14px}.agent-editor{padding:18px}.channel-section-heading{display:grid;gap:5px}.channel-facts>div{display:grid;gap:5px}.channel-facts dd{text-align:left}.channel-heading{margin-bottom:18px}}@media(prefers-reduced-motion:reduce){.people-list .person-row{transition:none}}.profile-heading>div{min-width:0}.profile-heading h2{overflow-wrap:anywhere}.context-rail .profile-heading{gap:8px}.context-rail .profile-heading h2{font-size:18px}.context-rail .profile-heading .directory-avatar{width:32px;height:32px;font-size:15px;border-radius:8px}.context-rail .profile-heading .admin-eyebrow{display:none}.profile-identity-hint{display:block;margin-top:7px;font-size:11px;color:#586a76}.legacy-editor{border:1px solid #e2e8eb;border-radius:8px;padding:10px 14px;background:#f7f9fa}.legacy-editor>summary{cursor:pointer;font-size:12px;color:#586a76;min-height:36px;align-content:center}.legacy-editor .form-grid{margin-top:14px}.agent-editor>.form-grid{grid-template-columns:1fr}.channel-heading h4{margin:0 0 3px;font-size:17px;letter-spacing:-.25px}.channel-readiness{color:#586a76;font-size:11px;padding-top:14px;border-top:1px solid #edf0f2}.gmail-card [role=group]{border:1px solid #d8e2e6;background:#f6f9f8;padding:14px;border-radius:8px;margin-top:16px;font-size:12px;min-width:0}.gmail-card [role=group] p{margin:0}.gmail-card [role=group] button{font-size:12px}
